Customer Satisfaction in Public Sector Banks of Tamilnadu With Reference to Erode District. Journal of Commerce and Trade , "Meerut, India", v. 10, n. 2, p. 78–83, 2015. DOI: 10.26703/jct.v10i2.248. Disponível em: https://www.jctindia.org/index.php/jct/article/view/o15-psmu. Acesso em: 15 may. 2025.